Privacy Policy

Last updated: July 3, 2026

1. Introduction

Ascendra Platforms ("we", "us", "our") operates this B2B marketing website to provide information about our turnkey and white-label iGaming platform. This Privacy Policy explains how we handle personal data when you visit our site or submit a demo or contact request.

This policy applies to ascendraplatforms.com and related marketing properties. It does not govern player-facing operator websites powered by our platform — those are controlled by each operator's own privacy policies.

2. Information We Collect

We may collect the following when you interact with our website:

• Contact and business details — company name, contact name, work email, country or region, and message content when you submit a demo or inquiry form.
• Solution preferences — solution type (Turnkey, White Label, Integration), and expected launch timeline if provided.
• Technical data — IP address, browser type, device information, pages visited, and referral source collected through standard analytics and server logs.
• Communications — records of email or meeting correspondence following your inquiry.

3. How We Use Your Information

We use collected information to:

• Respond to demo requests, sales inquiries, and support questions.
• Provide product information relevant to your business needs.
• Improve our website, content, and user experience.
• Comply with legal obligations and protect against fraud or misuse.
• Send follow-up communications related to your inquiry, where permitted.

We do not sell your personal data to third parties.

4. Legal Basis (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal data based on:

• Consent — when you submit a form and agree to this policy.
• Legitimate interests — to respond to B2B inquiries and operate our marketing website.
• Contractual necessity — when processing is required to evaluate or deliver services you request.

5. Data Sharing

We may share information with trusted service providers who assist with hosting, analytics, email delivery, or CRM — solely to operate our business and under appropriate confidentiality obligations. We may also disclose information if required by law or to protect our rights and safety.

6. Data Retention

We retain inquiry and contact records for as long as necessary to fulfill the purposes described in this policy, manage ongoing business relationships, and meet legal retention requirements. You may request deletion where applicable law allows.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. To exercise these rights, contact us at [email protected].

8. Cookies and Analytics

We may use cookies and similar technologies to analyze site traffic and improve performance. You can control cookies through your browser settings. Essential cookies required for site functionality may not be disabled.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border data transfers.

10. Contact

For privacy-related questions or requests, contact: [email protected]